If you’re looking to return or exchange your order, we’re here to help! We offer returns or exchanges items within 15 days of purchase the buyers expense. You can return your product for a different product, or a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Discounted items are final and cannot be returned or exchanged
- No personalised Items can be returned or refunded
- Returned items must have no visible signs of wear or use and be in the original packaging
To initiate a return or exchange, please email firstname.lastname@example.org
Australia Post Shipping
All items will be shipped Australia Post Standard Shipping.
If you are local, you may be eligible for free pick up. Some items however are shipped from a warehouse and shipping will apply. If shipping does not apply I will refund you and arrange a pickup time 🙂
Thank you for your understanding.